Refund & Return Policy
A clear and transparent breakdown of our refund eligibility, processing fees, and return terms for digital services.
We advise all clients to review our Refund and Return Policy carefully before placing an order. As our services and projects are digital and custom-made, refund eligibility is time-sensitive and tied to project progress. This page explains exactly what to expect at every stage.
Policy at a Glance
Within 24 Hours
75%
Refundable
Admin & Processing Fee
25%
Non-Refundable
After 24 Hours
0%
No Refund
Completed or Live
0%
No Refund
Important Refund Restrictions
Once the 24-hour refund window has passed, or once a project has been completed, approved, delivered, published, or made live on the client's domain or hosting account, the payment becomes strictly non-refundable, in full or in part.
Refund Requests Within 24 Hours
If a project has already entered the processing or development stage, the client may request a refund within 24 hours of placing the order.
In such cases, a 25% administrative and processing fee will be deducted from the total payment, and the remaining 75% will be refunded.
Refund Requests After 24 Hours
Refund requests submitted more than 24 hours after the project has started will not be accepted. Once the 24-hour refund period has passed, all payments will become non-refundable.
Completed and Live Projects
No refund will be provided if the project has been completed, approved, delivered, published, or made live on the client's domain or hosting account.
Once the completed project has been transferred or deployed to the client's domain or hosting environment, the client will no longer be eligible for any full or partial refund.
Digital Services and Returns
Because our services and projects are digital and custom-made, they cannot be physically returned. Therefore, the traditional return policy applicable to physical products does not apply.
By placing an order and making payment, the client confirms that they have read, understood, and agreed to this Refund and Return Policy.
Need Clarification?
Our team is available to discuss any aspect of this Refund and Return Policy before you place an order.
Contact Us